Privacy Policy
At Rajratan.com, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and disclose your personal data. By using our website and providing your information, you consent to the practices described in this policy.
1) Information Collection: We may collect personal information, such as your name, address, email address, and phone number, when you place an order or contact us for customer support. We also collect non-personal information, such as your IP address and browsing preferences, to improve our website and services.
2) Use of Information: We use your personal information to process your orders, communicate with you, and provide customer support. We may also use your information to send you promotional offers and updates, but you can opt out of these communications at any time.
3) Communication: The retailer may send customers emails regarding their orders or other important information. Customers can opt out of receiving marketing emails from the retailer at any time.
4) Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5) Third-Party Disclosure: We may share your personal information with trusted third parties who assist us in operating our website, processing payments, delivering orders, and providing customer support. These third parties are obligated to maintain the confidentiality and security of your information.
6) Cookies: We use cookies and similar technologies to enhance your browsing experience and personalize content. Cookies are small text files stored on your computer or device that collect information about your usage patterns. You can adjust your browser settings to refuse cookies, but this may limit certain functionalities of our website.
7) Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
8) License: The retailer is authorized to sell sarees, ladies suits, sherwanis, and other related products. Customers may not copy, modify, or distribute any content from the website without the retailer's permission.
9) Pricing Changes Disclaimer: The retailer reserves the right to change prices at any time without notice. Customers are responsible for checking prices before making purchases.
10) Your Contact Information: Customers are responsible for providing accurate and up-to-date contact information when making purchases. The retailer is not responsible for any errors in shipping or delivery as a result of inaccurate contact information.
11) Copyright: All content on the website is owned by the retailer and is protected by copyright laws. Customers may not copy, modify, or distribute any content from the website without the retailer's permission.
12) Trademarks: All trademarks on the website are owned by the retailer and may not be used without permission.
13) License and Site Access: The retailer grants customers a limited license to access and use the website for personal, non-commercial purposes. Customers may not copy, modify, or distribute any content from the website without the retailer's permission.
14) Your Activity: Customers are responsible for their activity on the website and must comply with all Indian laws and regulations. The retailer reserves the right to terminate customers' accounts if they violate these terms and conditions.
15) Return and Refund Policy: The retailer has a return and refund policy in place for customers who are not satisfied with their purchases.
16) Customers can return products within a specified time period, provided they are in their original condition and packaging.
a. Refunds will be processed once the returned products are received and inspected.
b. Certain products may not be eligible for return or refund, such as products that are customized or used.
17) Shipping and Delivery: The retailer provides shipping and delivery services to customers. Shipping fees may apply, and the estimated delivery time will be communicated to customers at the time of purchase. The retailer will make reasonable efforts to ensure timely delivery, but is not responsible for any delays or damages caused by the shipping carrier.
18) Product Availability: The availability of products may vary and is subject to change without notice. The retailer will make reasonable efforts to keep the website updated with accurate product availability information. In the event that a product becomes unavailable after an order is placed, the retailer will notify the customer and offer a suitable alternative or a refund.
19) Your Rights: You have the right to access, update, and correct your personal information. You may also request the deletion of your data or object to its processing. Please contact us using the information provided in the "Modes of Contact" section below to exercise your rights.
20) Children's Privacy: Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information from our systems.
21) Feedback and Reviews: The retailer welcomes feedback and reviews from customers regarding their shopping experience and products purchased. Customers may submit reviews or provide feedback through designated channels on the website. The retailer reserves the right to moderate and publish customer reviews and feedback, ensuring they adhere to appropriate guidelines.
22) Amendments to Terms and Conditions: The retailer reserves the right to modify or update these terms and conditions at any time without prior notice. Customers are encouraged to review the terms and conditions periodically for any changes or updates.
23) Dispute Resolution: Any dispute relating in any way to your visit to our website or to products you purchase through our website shall be submitted to confidential arbitration in India, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the state of India, and you consent to exclusive jurisdiction and venue in such courts.
Modes of Contact:
For any inquiries, concerns, or requests regarding our products, services, or these terms and conditions, please reach out to us using the following contact information:
- Phone Number: 077048 00900
- Email: customercare@rajratan.com
Please note that these terms and conditions, privacy policy, payment methods, and modes of contact are subject to change without prior notice. It is your responsibility to review them periodically for any updates.
Consent
By using our website, you hereby consent to our disclaimer and agree to its terms.
Updates
Should we update, amend or make any changes to this document, those changes will be prominently posted here.
